Privacy policy



  1. What are personal data?
  2. Who is the administrator of my personal data?
  3. What are my rights concerning personal data?
  4. Which data does Apartment4you collect?
  5. How are my personal data collected?
  6. Who has the access to my personal data?
  7. Why are my personal data collected?
  8. How are my personal data collected?


  1. What are personal data?

Personal data, according to the Art. 4 of GDPR, are means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  1. Who is the administrator of my personal data?

The administrator of your personal data is Apartment4you Civil Partnership with headquarters in Warsaw, REGON 141470736, VAT 521-349-33-25. With issues concernig  the processing of your personal data by the administrator, please contact us via e-mail: or via phone: +4822 373 2626, +48 510 412 444.

  1. What are my rights concerning my personal data?

You can always access your personal data, demand it to be corrected, deleted, reassigned or limit their processing. You can always fill a complaint or an objection to a suitable authorities.

We would also like inform you, that your data will kept for no longer than the limitation time of civil and legal cases in Polish law in accordance with it, for investigation and defence.

4.Which personal data are collected by Apartment4you?

During the process of using our services in accordance with the law we retrieve some or all of these personal data:

- Name and surname,

- Physical address,

- E-mail address,

- Credit or debit card details or other payment data,

- Language preferences,

- Birth date,

- Citizenship and other data visible on ID issued by suitable authorities,

- Biometric data, such as a photo.

  1. How are they collected?

The data mentioned above are retrieved by:

- Placing an on- or offline reservation,

- Visiting the reception and/or office,

- Phone calls,

- Communicating through e-mail, online chat or fax,

- Receiving them from strategical business partmers, such as reservation platforms, travel agencies, tourist brokers corporate clients and so on.

  1. Who has the access to my personal data?

By sending us the personal data of another person(s) (i.e. by making a reservation for another person) the user declares, that they are authorized to do so and at the same time gives us the authorization to process this data in accordance with our Privacy Policy.

We may be obliged to hand over the client’s data to local authorities, if it’s required by law or during investigation, only if this is absolutely required by the law.

The only people who have access to your data are our authorized workers and operators who process data on our commission, especially IT service providers.

  1. Why are my personal data collected?

Personal data collected by our company are used for purposes listed below:

- Apartment reservation,

- Check-in and payment for the rental,

- Grievances, reclamations, complaints and other,

- Newsletter subscriptions,

- Internet forms,

- Online reservations,

- Identifying the client.

  1. How are my personal data protected?

It is our duty to protect the collected personal data from accidental interference (changing or destroying) and leakage (unauthorized access, publishing). It is possible by employing lawful means of physical and electronic protection, such as a password system and SSL usage.


In its online service, the Apartment4you makes use of cookie files, which are sets of data stored by servers in a user’s computer. Each time a connection is made from the computer, the data are read by the server. Cookie files are applied by Website for the purpose of keeping alive the session of an internet user browsing the Website, which in turn is used to generate site visit statistics and select the Website’s language version. The files last until the end of the session.

Web browser software allows for cookie files to be stored, by default, in the user’s end-device.  At any time, the Website’s user may change cookie files settings, e.g. towards blocking automatic cookie support in web browser settings, or towards requiring notification each time a cookie is  installed in the user’s device. For more information, see the settings of your web browser. 
Using the Website without changing cookie files settings means that is allowed to store and access data in the user’s computer.